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Returns & Exchanges

Digital Products – Refund Policy

GYPO, LLC will, at its sole discretion, allow for refunds on all eligible products within the designated refund period. Some products are not eligible for refunds and are denoted as such.  Digital products where all materials are accessed upon download are not eligible for refunds.

Delivery Policy

Digital products will be accessible after purchase. If a technical glitch does not immediately deliver your log-in instructions, you will gain access to the digital program as soon as a member of our support team can get your information out to you. This will happen within a reasonable window of 48 business hours.

Physical Products – Returns/Exchanges Policy

GYPO, LLC will allow for refunds and exchanges on physical products within 30 days of purchase.

RETURNING BY MAIL (U.S.)

Send in your item(s) to GYPO, LLC, 722 Rosewood Drive, Murphy, Texas 75094. Please include your order number, name and phone number with your return.  Your return will be processed within 10-14 business days.

EXCHANGES

For the best service and selection, please order your replacement items online.

REFUNDS

All refunds will be credited to your original form of payment.

  • Items Returned by Mail: If you ordered by credit card, we’ll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return.
  • Shipping Charges: Unfortunately, we cannot refund shipping charges.

FREQUENTLY ASKED QUESTIONS